Purpose of Service

Empowering victims of domestic and sexual violence and sexual exploitation to overcome violence

Our client/survivor:

  • Anyone who has experienced domestic or sexual violence.

Our service personnel:

  • Social workers
  • Psychologists
  • Lawyers

Services we provide:

  • Legal advice and legal assistance
  • Psychological counseling
  • Child protection services
  • Temporary shelter services
  • Trusted phone advice
  • Social Work Services

Legal advice and legal assistance

We provide legal advice and legal assistance to clients to protect their rights as a result of violence.

  • Providing legal advice and information
  • Assisting legal entities in filing lawsuits, petitions, and complaints
  • Assist in gathering evidence
  • Participate as a proxy
  • Professional advocacy services
  • Liaison with legal authorities

Psychological counseling​​​​​​

Help and support to get out of a psychological crisis and get back to normal.

  • Individual psychological counseling
  • Support group training
  • Group psychotherapy
  • Referral to psychological centers and mental health institutions

Child Protection Services:

Services to protect the rights of abused children and empower them to overcome violence are provided to children and their families.

  • Psychological counseling and support
  • Psychological and physical health rehabilitation services
  • Support group and life skills training
  • Continuity of educational services at all levels
  • Family reunification services

Temporary shelter services:

Children and women whose lives, safety, and health are threatened by domestic or sexual violence will be placed under protection for a period of 7 days to 3 months.

Protecting security:

Protecting life and health and preventing re-exposure to violence.

Rehabilitation Services: Restoring mental and physical health

Empowerment: Providing services to empower people to overcome violence and solve their problems. It includes:

  • Provide advice and information
  • Assess the situation
  • Assistance in obtaining civil documents
  • Referral to social welfare services
  • Liaise with the joint team of the respective territory

Reliable phone service:

If it is not possible to come and get advice and information in person, we are on the phone number 96490505 for 24 hours a day to give advice and information.

  • Psychological counseling
  • Provide information about services and organizations for victims of domestic and sexual violence
  • Referral to necessary services


Service hours:​​​​​​

  • Monday - Friday 9:00- 18:00
  • Lunch time 13:00-14:00
  • Saturday and Sunday off.
  • (Consultation time: 40 minutes)

Online consultation and chat bot services:

Services based on our website and social pages

  • Basic psychological counseling
  • Providing legal advice and information
  • Provide information about required services and information about service providers
  • Mediation services

Service Limits:

  • Services cannot be provided to people who are under influence of alcohol, drugs or psychoactive substances.
  • Services cannot be provided to persons with severe mental illness, incapacitated persons, or violent offenders.
  • No direct financial or material aid will be provided.
  • No out-of-work or home visits.
  • The client's safety cannot be protected outside of the temporary shelter.

Хүсэлт илгээх