Frequently asked questions

Actions or inactions that are described in the Domestic Violence Act and include actions or inactions perpetrated by a family member to another that cause emotional distress, limit economic, sexual freedom, or induce bodily harm.

Domestic violence is committed by a family member in order to control the other member and establish dominance in the family relationship.

A victim of domestic violence means a person who has suffered emotional, economic, physical or sexual abuse due to domestic violence.

As described in the Domestic Violence Act:

  1. Spouses living together, other family members, cohabitants, guardians, persons under their care and protection, dependents, persons living together in that family;
  2. Birth or adopted child living separately, birth or adopted parent, mother, brother, sister, sibling
  3. Divorced spouses, cohabitants, or persons who have not cohabited but had a family relationship and have children in between. Have the right to access the protections and services provided by the Domestic Violence Act.

Domestic violence manifests itself in the following forms:

  1. Physical violence
  2. Emotional abuse
  3. Economic violence
  4. Sexual violence

In order to reach a solution, the main focus should be on solving the problem on equal grounds without compromising the interests of either side. The end result should be a mutually beneficial solution. It is important to communicate, understand and trust each other. This is the key to not creating an abusive relationship.

  • Hide sharp objects and knives that can cause injury
  • Plan your escape route
  • Keep your phone close (make sure it's charged)
  • Call the police if possible
  • Call for emergency medical help if injured
  • Keep your documents, money, keys, clothes and personal belongings close at hand, or keep them in a safe place with a trusted friend
  • Teach your child how to call for help
  • Notify your neighbor (Have a code to communicate with your neighbor in an emergency - knock on the door, flash the lights, call, text, etc.)
  • Tell your boss or management about your situation and get help from your colleagues

102 - Police emergency hotline

107 - Police emergency hotline, information and advice line

108 - Child Helpline

It is a mental response to evade, escape, or survive when faced with some kind of psychological and/or physiological danger. The body produces large amounts of cortisol, adrenaline and noradrenaline. It has the effect of increasing heart rate, muscle tension, sweating, and alertness. All this increases the ability to resist various dangerous situations. Stress disrupts the normal functioning of the digestive system and the immune system. All the body's resources are focused on rapid breathing, blood circulation, alertness and muscle use.

  • Massage, yoga or listening to music are good for relieving stress or preventing stress.

  • Exercise: Studies have shown that exercise has a positive effect on physical and psychological health.
  • Avoid alcohol, drugs, and caffeine. These substances can make stress worse, not prevent it, and should be reduced or stopped altogether.
  • Nutrition: A healthy diet rich in fruits and vegetables can help maintain a healthy immune system during times of stress. Inadequate and poor nutrition can affect health and cause additional stress.
  • Prioritize: Spend a little time prioritizing and organizing your to-dos to see what's most important. And focus not on what you didn't accomplish, but on what you accomplished and the results you achieved.
  • Time: Make time for yourself every day. Use this time to reflect on your life, relax, and do things you enjoy.
  • Breathing and relaxation: Meditation, massage and yoga are helpful. Deep breathing and relaxation techniques can help you slow down and relax. Deep breathing is also a fundamental part of mindfulness meditation.
  • Talk: Talking about your thoughts and worries with family, friends, colleagues and your boss can help you release your 'anger'. You will probably feel that you are not alone. Or you may find an easier solution that you haven't seen yet.
  • Acknowledging the symptoms: People worry about their stressors and ignore the effects they are having on the body. Noticing the symptoms is the first step to taking action. People who are stressed at work due to working long hours need to "take a break". You might want to rethink your work style or talk to your boss about reducing your workload.


Saying and listening to compliments:

The soul is an organ that hurts, suffers, and rejoices. Praise is the greatest weapon that cheers up the soul and relieves stress. A person who wakes up in the morning and hears words of encouragement will have the strength to get through the day. Sometimes you need to praise, take care and love yourself. Also, you need to learn to be praised by someone, and you need to be able to accept praise sincerely. When you praise someone, if you respond by saying that I am not that kind of person, or that I am such a person by nature, then the person will shy away from praising you again.

Remedies for change and renewal:

It is necessary to break away from monotony and make changes. By cutting your hair, changing your desk, buying new clothes, changing your lipstick, etc., you need to experience new things in your psyche. Even color affects psychology.

Make yourself happy:

You need to do what you like, such as relaxing, shopping, hanging out with friends, going to karaoke, playing sports, going to the dance club, etc. Think about what gives you the most satisfaction and try doing it. Exercise: When you're feeling overwhelmed or stressed at work, try taking a deep breath for three seconds, holding it for three seconds, and letting it out for three seconds. While doing the exercise, you should take a deep breath and exhale all the air out. This exercise is one of the most effective ways to relieve stress.


Stress management therapy can be effective using one or more of these methods. Stress management techniques are available from books, other resources, and professionals.

The factors that lead to understanding in communication, such as expressing yourself correctly, making others understand, and understanding the person you are talking to, are all related to emotions. Emotions should be there for everyone, they are an important part of us that help us survive. Acknowledging emotions as they are and expressing them appropriately can prevent strong emotions from building up and driving us.

  1. /Self Awareness/ Know your own thoughts and feelings: This is EQ or the main supporting ability of emotions. Know your own behavior, your feelings, and thoughts. In order to recognize the feelings of stress, frustration, and fatigue that arise at that time, you need to ask yourself and think carefully.
  1. /Self Control/ Ability to manage oneself

It means not making decisions based on your emotions, controlling yourself based on your feelings and adjusting to the situation.

A process such as anger sends a very rapid signal to the central nervous system of the human brain. Like a danger signal, it quickly reacts and distributes the information to all parts of the brain that you are in danger. This causes a person to react to anger.

  1. /Self Motivation/ Self activation and motivation

Doing something means doing it with meaning and motivation. A common trait among successful people is self-motivation.

How to motivate yourself?

The power of positive thinking. You need to have high hopes. A strong sense of hope not only makes it easier to achieve your goals, but it also makes it easier to motivate yourself. Optimism leads to success and achievement of goals when you see things positively. If these 2 factors can be developed, they become important factors for self-motivation.

  1. /Empathy/ The ability to understand others.

From childhood, a person experiences their parents' expression through movements, the tone of their voice, gaze. It continues to develop and matures into an ability to feel and understand others.

  1. /Handling Relationship/ The ability to communicate with others. Instead of judging others' thoughts, people who manage their emotions wisely are able to understand, appreciate and respond to situations.

Use the three second rule?

/Use the three-second rule before you say something serious./ This is:

  • Does it need to be said?
  • Do I need to say this?
  • Do I need to say this right now?

Anger is a strong dislike directed at people and things that we think are dangerous or repulsive. As one of the most strong emotions, it disturbs our peace of mind, then we might lose control. But by learning various practices and methods of cultivating patience, we can avoid anger and frustration and live more peacefully.

            Exercise: If you feel angry or stressed, exercise and keep yourself as busy as possible. It prevents you from misbehaving and helps you relax quickly. Also, the release of sweat from the body contributes to relaxation.

            Paying attention to your anger: Sit down and reflect on why you are angry and the reasons you are angry. The truth is a lot of people get irritated by unreasonably little things.

            Take a walk: Studies have shown that when people are angry, they prefer to be alone as much as possible and take a walk outside. It is good for calming the mind and getting rid of frustration.

            Learn to forgive: Constantly hating someone and hurting your feelings will cause you problems and make life more difficult. So, be as calm as possible, forgive and stop feeling resentful towards the one who has offended you.

            Smile: Do you need a reason to smile? If it's really hard to get rid of anger, watch or listen to comedy or just have a good laugh until you feel better.

            Meditate: One of the most important things you can do to control and defuse anger is to meditate. So meditate on yourself and try to focus on peace as much as possible.

            Avoid impulsive actions: People become very reckless when they are angry. Therefore, at this time, it is possible to injure someone and take unnecessary actions. Thus, it is important to get in charge of emotions and avoid those actions as much as possible.

Use the three second rule?

/Use the three-second rule before you say something serious./

This is:


  • Does it need to be said?
  • Do I need to say this?
  • Do I need to say this right now?

The muscles and sensory organs of the human body are inhibited and the central nervous system is naturally suppressed. Sleep varies according to age, while it also varies according to the characteristics of the individual's mental quality.

Depending on the age, the sleep time of a person in a day

            Preschool children /3-5 years old/ - 11-13 hrs

            Children of school age /5-10 years old/ - 10-11 hrs

            Teenagers /10-17 years old/ - 8-9 hours

            Adults - 7-9 hours

The role of sleep in the human body:

  • It protects the human body from internal organ and nervous system diseases
  • It provides the body with the energy it needs to perform its daily tasks normally

The role of sleep in mental health:

  • When an adult sleeps for at least 7 hours a day, the mood is calm, optimistic, and productive.
  • There is less stress and frustration at work throughout the day
  • Memory and concentration improves
  • Prevention of mental illness
  • Ability to make decisions in life will improve

Regardless of how many hours a person sleeps, if he does not feel rested when he wakes up in the morning, or if he wakes up with a headache or dreams all night long, it is considered insomnia. But if you sleep only four hours a day, but you feel rested and sleep deeply, this is not considered insomnia, regardless of the time you sleep.

But on the other hand, even if you sleep for 12 hours a day, but you don't feel rested, you wake up to hear some noise, you have trouble falling asleep again, if you wake up, you can't go back to sleep, you stay awake until the morning, you hear and feel everything that is happening around you while you are sleeping, then this is insomnia.

There are many causes of insomnia. Insomnia is often caused by psychological stress, workplace stress, physical injury, serious illness in a family member, loss of a loved one, violence, or emotional stress. Also, having any physical illness like joint pain, back pain, heart disease, headache, etc. can cause insomnia. Therefore, identifying the cause of insomnia and taking measures against it is the basis of insomnia treatment.

Divorce creates many crises for children. Depending on the age of a child, the parental squabbles and arguments will be received differently. For example, there are many cases where young children cannot express their opinions freely. Missing a divorced father or mother will be painful, memory and concentration will be impaired. In addition, unstable negative behavior such as irritability and caprices are common in young children.

Young school children often suffer from psychological problems such as not understanding their lessons, becoming lonely, failing in their studies, and having hateful thoughts towards someone. But for teenagers, they blame one of their parents or start to consider themselves unlucky, which leads to self-doubt.

There are many types of fear. Fear /phobia/ refers to the fear of certain factors or situations that do not pose a real threat.

For example: Fear of riding in an elevator, fear of heights, fear of the dark, fear of death, fear of injections, fear of spiders, fear of fur, etc. When adults talk about fear, they often talk about fears they acquired in childhood. But children are afraid of being locked in a dark room, of loneliness, of ghosts, of cartoon monsters, of going to kindergarten, of changing friends, of separating from their parents. Because the above fears are unknown to children. The first fear is created by parents themselves. At the age of 0-3, the child takes everything literally. In order to make the child sleep, parents scare the child by saying “the big dog has come out, we give you to a stranger”, etc. All this the little child records in his brain. A child who grows up with a lot of fear becomes insecure and inactive.

One of the most important things that can ease a child's fear is time spent with your child, talking, and warm hugs.

  • Fear of loneliness

            If parents don't talk to their children, don't spend time with them, watch too much TV, make children watch TV all the time, or make children use their phone a lot, children develop fear of loneliness. This has a lot of downsides. Also, when a child stays with a stranger, he feels as if he is alone. Make time for children, talk and play.

  • Fear of one of the parents

            If one of the parents misbehaves with the child, constantly accuses, criticizes or beats the child, the child will be afraid. Because of being reprimanded by saying or doing something, the child refrains from communicating and keeps aloof. Parents need to correct their attitudes, stop physically punishing the child, show love and care, and gain the child's trust.

  • Fear of school and kindergarten

            Children are afraid and cry when they enter kindergarten and school. It cries and expresses fear because of the unknown and incomprehensibility. It is wrong for parents to talk a lot about what kind of teacher their child will meet. Explain in detail about the teacher and the kindergarten before entering the kindergarten or school.

  • Fear of movies and programs you are watching

            The child is afraid of the programs, movies about ghosts and poltergeist adults are watching, because it cannot separate those ghosts from reality. Therefore, before going to sleep, play a little, talk about something nice, and prevent adults from watching anything disturbing in the presence of the child.

  • Fear of dark rooms

            Parents lock children in bathrooms and dark rooms to punish them. Staying in the dark makes children very fearful. Child also believes that parents do not love the child. Some children are afraid of changing from day to night. Explaining why the day and night alternate and punishing the child by locking him in a room has very harmful consequences and it needs to be stopped.

  • Fear of being beaten

            If a child is beaten or physically punished when it does something wrong, the child becomes fearful. As a result, the child starts to lie. Explain to the child why and what was wrong without physical punishment.

  • Fear of adults’ actions

            When parents have sex at night, make sure that the child is really asleep. Children do not know about sex and do not understand it. There are children who think that a father is hurting their mother terribly. Parents, be careful with your words and actions around children.


  • Calming the child's mind: Children have their own problems and difficulties. For example: if the child gets a bad grade in his class, understand that his teacher's scolding is enough punishment for him. Instead of scolding him, you will be your child's best friend if you reassure him, then talk about what happened and show them how to amend the situation.
  • Praise and encourage
  • Do not criticize in front of others

Divorce creates negative emotions. The reason why couples react differently to this event, which causes feelings of regret and grief, is the unique psychological differences of individuals. Everyone goes through the same psychological stages after a breakup. First there is a feeling of loneliness and heartache, then there is relief, adaptation, feeling better about yourself, expectations of the future life, and finally stability.

The most difficult time is when you feel loneliness and heartache. Feelings of hopelessness, loss of appetite, and painful memories. So plan each day and keep yourself busy. Because when you don't have things to do without a specific goal, you get overwhelmed by painful thoughts and memories. Because physical alertness has a positive effect on psychological balance, it is important to refrain from alcohol, alcoholic beverages, smoking, and improper diet, rest well, eat right, do light morning exercises regularly, go out in the wind, and participate in active social activities to spend time actively.

  • Work to build intimacy.
  • Intimacy does not happen by itself. When intimacy is lost, people move away and start looking for secondary relationships. A good relationship is not the end goal. It is a life-long process that is nurtured with constant care.
  • Listen to your boyfriend's/girlfriend's opinions and complaints without judgment, and listen sincerely.
  • Most of the time, having someone listen to you is the only way to solve a problem. And it builds trust. Empathy is also important. Try to approach the problem as if it happened to you.

  • Have a vision.
  • Marriage is not a promise to spend the future together. Talk about your dreams together often. Make sure you're both on the same path.

  • Apologize.
  • Everyone makes mistakes. It is important to try to correct your mistakes. This can predict the happiness of marriage. You can be funny, clumsy, or even sarcastic in your apology. But the willingness to reconcile after an argument is key to a long-term relationship.

  • Maintain self-respect and self-confidence.
  • When you like yourself and are confident, it's easy for those who love you and those around you. According to the research, it was determined that the more meaningful the role a person plays in the society, the higher his/her self-respect and self-worth. Meaningful work – whether voluntary or paid – is the most important way to exercise and build self-worth and self-esteem.

  • Collaborate. Share the responsibility.
  • Relationships only thrive when they are two-way.

  • Every relationship has its ups and downs.
  • There is no such thing as being at the top all the time. Going through difficult times together makes a relationship stronger.

  • Love is not a commodity that can be bought or thrown away.
  • It is a feeling /emotion/ that increases or decreases depending on how we treat each other. If you interact with each other in a new way, that feeling can come back and be even stronger than before.

  • Intimacy cannot exist without loyalty.
  • Your partner can't read minds.

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